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Legal

Privacy Policy

Last updated: May 28, 2021

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

Device information — web browser, IP address, time zone, and some of the cookies that are installed on your device.

Order information — name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information — information you provide when contacting us for support.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Shopify — our e-commerce platform. View Shopify's Privacy Policy
  • Payment processors — to process your payment securely
  • Shipping providers — to deliver your order
  • Email marketing services — Klaviyo, for transactional and marketing emails

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

Using Personal Information

We use the order information we collect generally to fulfill any orders placed through the Site — including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we use this order information to: communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

If you are a California resident, you have the right to know what personal information we collect, disclose, or sell. You may submit a data request by contacting us at care@peora.com.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so that we can offer better site experiences and tools in the future.

CookieDurationPurpose
_session_id24 hoursShopify session management
_shopify_visit30 minutesAnalytics — tracks visits
_shopify_uniq1 yearAnalytics — unique visitors
cart2 weeksStores shopping cart contents
_secure_session24 hoursSecurity — CSRF protection

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Choices

If you would like to opt out of targeted advertising, please use the opt-out options listed under the Behavioral Advertising section above.

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at care@peora.com.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@peora.com or by mail:

Peora
Los Angeles, CA
United States